Ecommerce audit · Any platform
Find what's
holding sales back.
An honest, independent review of your online store — performance, UX, SEO, tracking, email and channels — with a prioritised plan you can act on, whether or not you build with us.
- Platforms
- Shopify, WooCommerce, Magento, BigCommerce, Wix, Squarespace
- You get
- A prioritised plan + a call to go through it
- Price
- From £450, fixed
- Turnaround
- 5 or 10 working days
Two ways to start.
Fixed prices, no surprises. A quick health check to find the most important fixes, or a full audit for established stores ready to look at the bigger picture.
Base Audit
Standard Health Check
5 working days
A focused review of your store to identify the most important things to fix and improve.
Includes
- UX
- Mobile experience
- Navigation
- Products & collections
- Conversion
- Basic SEO
- Shopify setup
- Apps
You'll get: A prioritised list of recommendations + a review call.
Book a Health CheckEcom Audit
Full Ecommerce Audit
10 working days
A deeper review for established stores looking beyond individual issues to understand the bigger opportunities.
Everything in the Health Check, plus
- CRO
- Customer journey
- SEO
- Analytics
- Competitor review
- Technical opportunities
- Apps & integrations
- Ecommerce strategy
You'll get: A detailed report + prioritised roadmap + strategy session.
Book a Full AuditTurnaround starts once we have access to your store and analytics.
What the audit covers
Six areas that decide whether visitors become customers — reviewed by a person who builds and runs stores, not just a tool.
- 01
Speed & performance
Core Web Vitals, app bloat, image weight and theme code — what's slowing pages down on real phones.
- 02
UX & conversion
Navigation, search, product pages, cart and checkout — where shoppers hesitate or drop off, on mobile and desktop.
- 03
SEO & AI search
Technical health, indexing, structured data and content gaps — and how you show up in AI search answers.
- 04
Tracking & analytics
GA4, Meta and Google tags and conversion events. Can you trust the numbers you're making decisions on?
- 05
Email & retention
Sign-up capture, welcome, abandoned-cart and win-back flows, and whether your emails are reaching inboxes.
- 06
Channels
Social shops, Google Shopping, marketplaces, international and wholesale — where you could be selling and aren't.
A plan, not a pile of problems.
Most audit reports are long lists of issues with no sense of what matters. Ours is prioritised by impact and effort, so you know what to fix first, what can wait and what isn't worth doing at all.
- Quick wins you can act on straight away
- Bigger opportunities, with the likely payoff explained in plain English
- Where you could be selling but aren't — social, Google Shopping, marketplaces, overseas
- A call to go through it together
It's yours to keep and act on however you like — in-house, with your current developer or with us.
How it works
Tell us about the store
A short call about your goals, your numbers and what's frustrating you.
Give us access
Collaborator or staff access to your store and analytics — no passwords shared.
We review it
Page by page, on mobile and desktop, along with the data behind it.
Walk through the plan
We go through the findings together and agree what to tackle first.
Audit questions
Which audit do I need?
If you want to know the most important things to fix and improve, start with the Standard Health Check (£450). If you're an established store and want to look at the bigger opportunities — conversion, customer journey, analytics, competitors and strategy — choose the Full Ecommerce Audit (£900). Not sure? Tell us about your store and we'll recommend one honestly.
How long does it take?
5 working days for the Standard Health Check and 10 working days for the Full Ecommerce Audit, counted from when we have access to your store and analytics.
Do I need to be on Shopify?
No. The audit covers any platform — Shopify, WooCommerce, Adobe Commerce (Magento), BigCommerce, Wix, Squarespace and others. If replatforming would help, we'll say so; if it wouldn't, we'll say that too.
Do I have to build with you afterwards?
No. The plan is yours to act on however you like — in-house, with your current developer or with us.
What access do you need?
On Shopify, a collaborator account. On other platforms, a staff or read-only account. Access to Google Analytics and Search Console helps if you have them.
How is this different from an automated SEO report?
Tools are part of it, but the audit is done by a person who builds and runs stores. It looks at the whole picture — how the store feels to use, whether your tracking can be trusted and where you're missing sales — not just a technical score.
Ready for an honest look?
Book an audit.
Tell us a bit about your store and Steve will reply personally.